Yes. All our dresses are made to order and while we take your body measurements, the dresses are not tailored to exact measurements but rather to standard or split sizes. These measurements ensure the closest size is chosen. Your dress is ordered based on sizing taken at your appointment and we cannot be responsible for changes in weight or body shape. Upon arrival, your dress will require alterations, such as sewing in bra cups, adjusting straps, positioning the waist correctly and hemming to the desired length. Alterations are not included in the dress price. Although we can recommend some local seamstresses, we cannot be responsible for their work.

As your personal consultant, I will listen to your Wedding-Day vision and work with you to tailor a selection of dresses to try on. From there, I will offer guidance on narrowing it down until you hopefully find the one.

We are always thrilled when a bride chooses their gown at ‘The Vow’. At the end of your appointment, we’ll set time aside to go through the finer details and make it official with an order form. We’ll end your appointment with a celebration, ‘The Vow’ way.

If you need to cancel your appointment, please allow at least 72 hours’ notice.
Refunds can only be issued for appointments cancelled 72 hours in advance. If you would like to re-schedule your appointment, please get in touch with us via email at- thevowbridal@hotmail.com.

We require a minimum 60% deposit on all dresses. Remaining balance is due 3months from the date of order.

We can comfortably accommodate you and three additional guests. While it can be tempting to include everyone, we recommend bringing only your closest friends / family to ensure you enjoy your experience.